Our £50 Gift Voucher can be redeemed against any of our bags available online and in store. It can also be used for our cleaning & restoration services.
** Please note: Gift Vouchers are non-refundable, and can only be refunded to your e-wallet for future use.
All items are sent out to you via our trusted partners DPD. If you order before 2pm the item will be dispatched the same day, for next day delivery. Otherwise, it will be sent the following day. It can take up to 48 hours for your item to be shipped*. No items will be shipped on a Saturday or Sunday.
Currently our trusted courier service has temporarily paused their road service to Europe due to high demand and changes to the Customs procedure post our exit from the European Union. Therefore until further notice we are unable to facilitate delivery to Europe and the Republic of Ireland. This is temporary and we will will reinstate this service as soon as the courier can facilitate this again.
Please note we are currently working with a reduced workforce and there may be a slight delay with dispatching you order. We are doing everything we can to continue to provide our usual great levels of service and your patience and support is appreciated.
*If additional Verification Checks are required on your Order.
We spend a lot of time to ensure every item we sell is clean and matches the description and photos we provide. However, we understand you won’t know if you completely love the item until you have it in your hands; so, for peace of mind we give all our customers 28 days to return the item to us, even if it’s just because you changed your mind! You must notify us of your return with in 14 days of receiving the item for your return to be accepted. Your item must still have all tags attached when it is returned to us.
We make the process simple and hassle free too. You can either drop the item off at one of our stores, or print your free courier returns label HERE (UK Mainland only) , we can organise a free home collection for you making it as convenient as possible to return your item.
We started as a handbag restoration company, before buying and selling bags too. For our reputation as handbag restorers we would never sell an item below our standard and we use our restoration expertise to ensure every item we sell has been cleaned and deodorised before going on sale.
We sell bags listed under the following grades:
Brand New: These bags have never been used and show no signs of wear.
Excellent: These bags have had minimal use and show no signs of wear.
Very Good: These bags will show very minor signs of wear.
Good: These bags will show small signs of slight damage and wear.
Fair: These bags are still in great condition but will show signs of use and some damage.